“You make the rules… You alone are responsible for everything that happens in the workplace!” This is a famous quote of an entrepreneur, usually from one of thehare tip books, and it’s often quoted by employees who think they know the true nature of the company. No doubt, this is a sound and accurate advice, but there is one problem with it: it puts employees in the same position as the boss. After all, who is ultimately responsible for the behavior of all the employees? This article discusses this very issue.
In the first place, as the boss, you are responsible for everything your employees do under your supervision. Yes, even if you are not in the same office, physically. For instance, if your employees take part in your company’s fund raising campaign, you will still be the one who pays their salaries. Furthermore, you can choose to spend most of your time dealing with other responsibilities – you will still be the employer, the one with all the power and authority. This means that the first thing you should do as the employer is to make sure that you create conditions in which your employees always feel accountable for things they do within the confines of your company.
To do this, you need to first define the roles and responsibilities each of your employees plays in the operation of your company. Ask them to think carefully about what they do on a regular basis. Do they provide services? Do they handle customer concerns? Focus on the tasks that your employees perform well and try to define which of them has the most power and authority over others – and then allocate some of their responsibilities to other members of your staff puts employees first.
Second, as the employer, you have to ensure that your employees are happy. The fact is that any business organization can be at risk of having an unhappy employee base, and by having one, you can be taking a risk on the overall productivity of the employees. Even if you assign most of their responsibilities to another member of your team, you should try to make them feel part of the organization by granting them small privileges. For example, when they come to work on time, receive some sort of recognition or bonus – or better yet, let them have some kind of ‘personality advantage’ if they behave well enough.
Third, reward your employees whenever they do a good job. You should try to find some way to recognize them for even the simplest of accomplishments. At times, it might be more effective to simply give them a small cash bonus than to celebrate with them. However, keep in mind that the only reason why you would celebrate with people you’re paying to work for you is because you value their effort. In this case, instead of giving them a cash bonus, you could give them a day off after they have given you their best performance.
By following these steps, you will be able to put employees first in your business. This will not only make your employees happy, but it will also help you avoid situations where you have to take responsibility for the actions of your employees, which can lead to employee burnout. And above all, this strategy will allow you to set the standard for how you expect your employees to behave toward customers.